How do backups work on Internxt Drive?

Find out how backup works on Internxt Drive for desktop so you can set up and manage regular backups in case you delete or lose your files.

Updated over a week ago

Please note: the Internxt backup feature is available for Mac users only.

Back ups for Windows and Linux will soon be released. Check back or contact support at [email protected] for more information.

Internxt Drive has a backup feature on Mac that allows you to make backup copies of your files and folders in case you lose or delete your files. Backups allow saving copies of folders of the user's choice periodically. They are stored indefinitely until they are replaced by a newer copy.

Backups can only be initiated from a desktop device. You may access your backed-up files by clicking the “Backups” tabs and selecting the device backup you wish to access.

Internxt secure cloud storage service

How to back up your files on the Internxt desktop app for Mac

  1. Ensure you have the most recent version of the app installed.

  2. Open the app, and go to > "Settings" ⚙️ > "Preferences" on the top right.

    Internxt Drive backups
  3. Click "Backup now" to select the folders you want to backup.

    Internxt Drive backups

  4. Once you have added your folders, select "Backup now" to back up your files.

    Internxt Drive backups

  5. Once the process is complete, your files will backup successfully.

  6. To delete files from backup click "Change files", right click the file you want to delete, and select "Delete".

  7. To add new files, click "Change files" and add your folders as above.

  8. The current version of MacOS supports manual backups only.

If you would like to see where your files are backed up, log in to Internxt Drive on web, and click "Backups".

Internxt Drive backups

You can also delete backups by clicking on the three dots (...) icon to the left of the device name and selecting “Delete”.

Internxt Drive backups

You can back up as many devices as you want at the same time.

Other related points to consider:

  • Backup changes on directories are not automatic, you must manually choose which files you want backed up to your account.

  • To pause a backup, you must click on the "Stop" button after initiating a backup.

  • Backups may only be downloaded via the web at the moment, and unlike standard files, they have no download limit because we use new APIs implemented by some browsers.

  • It's impossible to move already uploaded material from Drive to Backup so as not to have to upload everything again.

  • Through Drive Web, you can download any file from the backup, simply by choosing the ones you wish to download.

  • We use one-way sync to create a backup of your important data in the cloud. With this, you can maintain a complete history of your files in the cloud, even if you modify or delete them locally to prevent accidental deletions.

Internxt secure cloud storage service

Still have questions or feedback? We're here to help! Feel free to reach out to us at [email protected]

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