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How do I change the email address for my Internxt account?
How do I change the email address for my Internxt account?

Learn how to update the email address of your Internxt Drive account, and confirm the change by verifying through your new email address.

Updated over a week ago
Internxt Drive interface.

Before you begin: please verify your new email on the same device you used for the change. Web changes should be verified on a computer; mobile changes cannot be verified on the web and vice versa.

How to change your email address

To change the email address for your Internxt account, first you will need to go to Internxt Drive. From your home screen, follow these steps:

  1. Go to “settings,” the gear icon on the top right of your screen

  2. Under “account details,” click “edit

  3. You will see your current email and account details

  4. Click “Change” to change your current email

    Internxt Drive interface showing how to change an email address.

  5. Under “New email” enter your new address for your Internxt account.

  6. Enter your password & click “Send verification”

  7. Check and verify your email on the same device you made the request.

    Internxt Drive interface showing how to change an email address.

This will change the email address associated with your account. Once you have changed your email, you can log in with your original password.

If you wish to change your password or billing information, this is also possible from your Internxt account.

Internxt is a cloud storage service based on encryption and privacy.

Still have questions or feedback? We're here to help! Feel free to reach out to us at [email protected]

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