Your Internxt password is used by you to encrypt and decrypt your Internxt data. As such, Internxt nor any other third-party stores your password. If you want to change your password, you can do so from our app.

If you forgot your password, you can click on the Forgot password section on our login page. This will erase your account and its data and you will be able to create a brand new Internxt account. However, if you happen to have an active Internxt session on any device, you can securely change your password even if you forgot it. This is possible because your active session stores your decryption key locally, and thus changing your password on that device with the active session is possible without remembering your old password. The process will decrypt the files with your old key and re-encrypt them with the new password that you set.

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