If your account shows as blocked for security reasons, simply reach out to our team so that we can get your account unlocked. We normally block accounts that have too many failed login attempts for security reasons. We do this just in case there's someone trying to access your account and trying to guess your password.

Contact us at [email protected] so that we can unblock your account. Once unblocked, we suggest that you change your password and set up 2-Factor Authentication from the Internxt Drive Web app.

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